- +237 670 175 522
- info@kkvasolutions.com
KKVA Services: At Kawa Kreations Virtual Assistance Solutions, we provide end-to-end virtual support designed specifically for healthcare environments. Our services are scalable, HIPAA-compliant, and tailored to fit your clinic’s workflow.
Our trained virtual medical assistants professionally manage all patient calls, ensuring no call goes unanswered.
Services include:
Answering high call volumes, Patient inquiries and general information, Call routing and escalation, Appointment-related questions, Follow-up calls and reminders.
Benefits:
Improved patient satisfaction, reduced staff burnout, and consistent phone coverage during business hours.
We act as an extension of your front desk, providing real-time call answering under your clinic’s name.
Services include: Live call answering, Message taking and delivery, After-hours and overflow support, Emergency call protocols (as defined by your clinic)
Benefits:No missed calls, improved patient trust, and enhanced professionalism.
We manage your scheduling systems to ensure efficiency and accuracy.
Services include:
New and returning patient scheduling, Rescheduling and cancellations, Provider calendar management, Same-day and urgent appointment coordination
Benefits:
Reduced no-shows, optimized provider schedules, and smoother daily operations.
We proactively confirm appointments to keep your schedule full.
Services include:
Phone, text, or system-based confirmations, Reminder calls/messages, Last-minute fill-ins for cancellations
Benefits:
Lower no-show rates and improved clinic productivity.
We verify patient insurance coverage prior to appointments to avoid billing issues.
Services include:
Insurance eligibility checks, Coverage verification, Copay and deductible confirmation, Documentation in EHR systems
Benefits:
Reduced claim denials and clearer financial expectations for patients.
Our team handles the time-consuming authorization process on your behalf.
Services include:
Submission of authorization requests, Follow-ups with insurance carriers, Documentation tracking, Communication with providers and patients
Benefits:
Faster approvals, fewer delays in care, and less administrative burden.
We manage inbound and outbound referrals efficiently.
Services include:
Processing referrals, Coordinating with referring providers, Patient follow-up and scheduling, Documentation and tracking
Benefits:
Improved referral turnaround and continuity of care.
We assist with all administrative aspects of surgical planning.
Services include:
Pre-op scheduling, Insurance authorization, Coordination with facilities and surgeons, Patient instructions and confirmations
Benefits:
Streamlined surgical workflows and reduced administrative errors.
We coordinate diagnostic imaging appointments for your patients.
Services include:
Scheduling imaging studies, Authorization verification, Coordination with imaging centers, Patient reminders and follow-ups
Benefits:
Faster diagnostics and smoother patient experience.
We support billing workflows to improve revenue cycle performance.
Services include:
Medical coding support, Charge entry, Claim submission assistance, Follow-up on billing issues
Benefits:
Improved cash flow and reduced billing errors.
We manage patient communications through your EHR or messaging platforms.
Services include:
Inbox management, Patient inquiries, Routing messages to appropriate staff, Documentation and follow-up
Benefits:
Timely responses and improved patient engagement.
We handle the daily administrative tasks that slow clinics down.
Services include:
Data entry, Document management, Chart updates, and Workflow support
Benefits:
More time for providers and staff to focus on patient care.
Our team is trained and experienced with leading systems, including:
Services include:
Modernizing Medicine (ModMed / EMA), AthenaHealth, eClinicalWorks, & Other major healthcare platforms.
Our services start as low as $4 per hour, offering: Flexible packages, No long-term contracts, Scalable support as your clinic grows.
Our chart preparation service ensures that all patient records are complete and organized before appointments.
Services include: Reviewing and updating patient charts for accuracy, Ensuring all necessary documents and information are available, Preparing charts for upcoming visits to enhance efficiency, Coordinating with healthcare providers to gather missing information
Benefits:
Streamlined appointments, improved patient flow, and reduced administrative workload for healthcare staff.
From onboarding to daily support, we follow a clear process that helps you delegate tasks smoothly and confidently.
Start by telling us about your business, the tasks you want to delegate, and your preferred way of working..
We carefully match you with a virtual assistant whose skills, experience, and work style align with your specific needs
Once onboarded, your virtual assistant begins handling tasks, communicating clearly, and supporting your daily operations
KKVA Services: We offer better value than typical budget VAs ($15–$30/hr) by adding industry-specific skills, reliability, and security. Our pricing plans are designed to give you flexible, reliable virtual assistant support based on your workload and business goals.
Best for solo providers & small practices
Coverage:
Part-time virtual assistant support
80 hours/month (≈ 4 hrs/day, Mon–Fri)
Standard business hours coverage
Effective Rate: ~$5/hr
✅ Affordable entry-level support
✅ Perfect for low–moderate call volume
Best for growing clinics & busy entrepreneurs
Coverage:
Part-time to near full-time support
120 hours/month (≈ 6 hrs/day, Mon–Fri)
Standard business hours
Discounted Rate: $4.75/hr
Best for established businesses that need consistent daily support
Coverage:
Full-time support
160 hours/month (≈ 8 hrs/day, Mon–Fri)
Standard office hours
Effective Rate: $4.50/hr
This is your most popular & most competitive plan. Clients get a full-time trained assistant at a fraction of U.S. staffing costs
Best for high-volume clinics & businesses needing longer hours
Coverage: Full-time + Extended Hours
200 hours/month Includes before or after office hours coverage
(early mornings, evenings, or light weekend rotation)
Best Value Rate: $4.25/hr
deal for practices that never want calls to go unanswered, Feels like an in-house team without overhead costs.
For clinics or companies that need multiple VAs:
Number of Agents Hourly Rate Per Agent
2–3 Agents $4.25/hr
4–6 Agents $4.00/hr
7+ Agents Custom enterprise pricing
optional add-ons:
Weekend Coverage: +$0.50/hr
Night Shift (after 8pm): +$0.75/hr
Holiday Coverage: +$1/hr
Dedicated Backup VA: Flat $100/month retainer
Here’s what our valued clients have to say about their experience with Kawa Kreations Virtual Assistance Solutions. Our virtual assistants have played a crucial role in enhancing their operational efficiency and overall satisfaction.
KKVA's virtual assistant has been a game-changer for my medical practice. The seamless HIPAA-compliant support with patient scheduling and insurance verification has allowed my staff to focus on patient care. Highly recommend!
Healthcare Provider
The multilingual support from KKVA has opened doors to new markets for my business. Their French and Spanish-speaking assistants handle customer inquiries efficiently, resulting in increased client satisfaction.
Business Owner
KKVA's administrative support has been invaluable. The email and calendar management services have freed up my time, allowing me to concentrate on strategic initiatives and business growth.
Executive Professional
I was impressed with how quickly KKVA’s team integrated into our CRM system. Their live chat and email support has significantly improved our client engagement and retention rates.
Client Support Manager
KKVA’s fast onboarding and flexible packages made it easy to get the virtual assistance we needed without a long-term commitment. Their services have been cost-effective and tailored to our specific requirements.
Operations Manager
We provide skilled virtual assistants who help streamline daily operations, improve efficiency, and support your business growth. We partner with small to medium-sized U.S. healthcare practices to deliver seamless, stress-free administrative and clinical support at a fraction of in-house staffing costs.
KKVA (Kawa Kreations! Virtual Assistance Solutions) was founded to bridge the gap between quality service and affordability. Running a clinic doesn’t have to be overwhelming or expensive. KKVA provides affordable, highly skilled virtual healthcare support so you can focus on patient care, while we handle the rest.
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